(a) It may become necessary for an injured employee to purchase prescription drugs or over-the-counter alternatives to prescription drugs prescribed or ordered by the treating doctor or referral health care provider. In such instances the injured employee may request reimbursement from the insurance carrier as follows:
(1) The injured employee shall submit to the insurance carrier a letter requesting reimbursement along with a receipt indicating the amount paid and documentation concerning the prescription. The letter should include information to clearly identify the claimant such as the claimant’s name, address, date of injury, and social security number. Documentation for prescription drugs submitted with the letter from the employee must include the prescribing health care provider’s name, the date the prescription was filled, the name of the drug, employee’s name and dollar amount paid by the employee. As examples, this information may be provided on an information sheet provided by the pharmacy, or the employee can ask the pharmacist for a print out of work related prescriptions for a particular time period. Cash register receipts alone are not acceptable.
(2) The insurance carrier shall make appropriate payment to the injured employee in accordance with § 134.503, or notify the injured employee of a reduction or denial of the payment within 45 days of receipt of the request for reimbursement from the injured employee. If the insurance carrier does not reimburse the full amount requested, or denies payment the carrier shall include a full and complete explanation of the reason(s) the insurance carrier reduced or denied the payment and shall inform the injured employee of his or her right to request medical dispute resolution in accordance with § 133.305 of this title (relating to Medical Dispute Resolution). The statement shall include sufficient claim-specific substantive information to enable the employee to understand the insurance carrier’s position and/or action on the claim. A general statement that simply states the carrier’s position with a phrase such as “not entitled to reimbursement” or a similar phrase with no further description of the factual basis does not satisfy the requirements of this section.
(b) An injured employee may choose to receive a brand name drug rather than a generic drug or over-the-counter alternative to a prescription medication that is prescribed by a health care provider. In such instances, the injured employee shall pay the difference in cost between generic drugs and brand name drugs. The transaction between the employee and the pharmacist is considered final and is not subject to medical dispute resolution by the division. In addition, the employee is not entitled to reimbursement from the insurance carrier for the difference in cost between generic and brand name drugs.
(1) The injured employee shall notify the pharmacist of their choice to pay the cost difference between generic and brand name drugs. An employee’s payment of the cost difference constitutes an acceptance of the responsibility for the cost difference and an agreement not to seek reimbursement from the carrier for the cost difference.
(2) The pharmacist shall:
(A) determine the costs of both the brand name and generic drugs under § 134.503 of this title, and notify the injured employee of the cost difference amount;
(B) collect the cost difference amount from the injured employee in a form and manner that is acceptable to both parties;
(C) submit a bill to the insurance carrier for the generic drug that was prescribed by the doctor; and
(D) not bill the injured employee for the cost of the generic drug if the insurance carrier reduces or denies the bill.
(3) The insurance carrier shall review and process the bill from the pharmacist in accordance with Chapter 133 and 134 (pertaining to General Medical Provisions and Benefits–Guidelines for Medical Services, Charges, and Payment, respectively).
The provisions of this §134.504 adopted to be effective January 3, 2002, 26 TexReg 10970; amended to be effective March 14, 2004, 29 TexReg 2346; amended to be effective October 23, 2011, 36 TexReg 6949.